Terms & Conditions
LAST REVISED: MARCH 2025 // STANDARD COMMERCIAL TERMS
01. Agreement Overview
These Terms and Conditions constitute a legally binding agreement between you (whether personally or on behalf of an entity) and Isaech Solutions regarding your access to and use of our web applications, custom software engineering, hosting, domain registration, and bulk communication systems.
02. Hosting & System Availability SLA
Isaech Solutions targets a 99.99% server availability uptime for production environments. Scheduled maintenance windows are communicated in advance. We maintain automated multi-region backup snapshots and DDOS mitigation layers to ensure business continuity.
03. Intellectual Property Rights
A. Proprietary Products & SaaS Platforms (e.g., CAIMS)
All rights, titles, and intellectual property in Isaech Solutions' proprietary software platforms, applications, features, updates, and underlying code remain the exclusive property of Isaech Solutions. Clients are granted a non-exclusive, non-transferable right to access and use the service for the duration of their paid subscription or license. No ownership of platform software or code is transferred.
B. Bespoke Client Projects
Upon full settlement of agreed project contracts, client deliverables and bespoke application code developed exclusively for the client are assigned to the client. Underlying proprietary development libraries, frameworks, and tools remain the intellectual property of Isaech Solutions or their respective open-source licensors.
04. User Obligations & Acceptable Use
Clients agree not to utilize Isaech Solutions infrastructure for unauthorized vulnerability scanning, unsolicited bulk spamming, distribution of malware, or activities violating international cyber laws.
05. Contact & Questions
If you have questions regarding these Terms, please reach out via our Contact Page or email us at support@isaech.solutions .